Welcome to SkynnexAV
Buy, sell and customise audio and visual products.
If you purchased an item on our website, you have 14 days from the date of purchase or receipt to return it for an exchange or refund. Items must be returned in an unused condition. This policy does not apply to parts, bespoke customisation orders or labour charges. These products and services are non-refundable. Any deposits or upfront payments taken for these items or services are also non-refundable.
Once your return has been received and inspected, we will notify you by email. If approved, your refund will be processed and applied to your original method of payment within 10 days.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please click here to start a live chat or email us at info@skynnexav.com.
All products are supplied with a parts and labour warranty ranging from 6 to 12 months. In the unlikely event of a fault during the warranty period, items must be returned to us at your own cost. The product will be assessed by our service centre and repaired where applicable before being returned to you. The warranty does not cover extreme use, screen degradation, accidental damage, fire damage or breakages. For overseas warranty claims, it may be possible to arrange a repair through a local Bang & Olufsen service centre. A report must first be obtained and submitted for validation and approval. Where approved, we will cover repair costs up to the value quoted by our UK repair centre.
We have partnered with Ideal4Finance Ltd who work with a range of lenders to find you great finance options. Apply online or over the phone within office hours. The process to obtain a quote takes minutes. All loan APRs are dependent upon your credit rating and lenders' criteria.
The final decision is based on your individual circumstances. This includes your personal credit profile, the amount you are looking to borrow and the length of time you would like to make the repayments.
Please be aware that only a soft search will be carried out when completing the Ideal4Finance Ltd application form. This should not affect your credit score.
Skynnex Limited is an introducer appointed representative of Ideal Sales Solutions Ltd T/A Ideal4Finance. Ideal Sales Solutions is a credit broker and not a lender with FRN 703401.
Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and term.
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